Montreal

Bombardier celebrates 20 years of excellence at Chicago and Frankfurt Parts Hubs

Bombardier is proudly celebrating the 20th anniversary of two pillars of its global customer service network: the Chicago and Frankfurt Parts Hubs.

This week, hundreds of employees in each location gathered to take part in celebrations to highlight this significant anniversary. Suppliers, local officials and members of the industry were also invited to join the festivities to mark this major milestone.

“For two decades, our Chicago and Frankfurt hubs have been instrumental in providing the essential parts our customers need to ensure their aircraft are ready for any mission,” said Paul Sislian, Executive Vice President, Bombardier Aftermarket Services & Strategy.

“With round-the-clock operations and inventory systems programmed for speed and precision, these hubs deliver the ultimate piece of mind and confidence, underscoring Bombardier’s overriding commitment to world-class service, delivered with exceptional care and convenience.”

“For two decades, the Des Plaines Global Parts Distribution Hub has supported our region’s economy while helping Bombardier customers keep their aircraft mission-ready. I’m especially proud of the more than 100 employees here whose skill and dedication have set a standard for excellence. This anniversary is a testament not only to Bombardier’s commitment to innovation but also to the strength of Illinois’ workforce,” said Illinois US Congressman Raja Krishnamoorthi.

To enable easy movement of parts to customers, Bombardier made the decision 20 years ago to consolidate multiple smaller sites into two large hubs, strategically located close to major airports. Chicago’s facility officially opened on June 27, 2005, followed by Frankfurt on August 29 the same year.

Today, the two hubs ship respectively 2,000 and 400 individual part numbers daily. Chicago can store over 100,000 unique parts at full capacity, while Frankfurt’s facility has a capacity of approximately 60,000 parts. By early 2026, Chicago is projected to surpass 10 million parts shipped, while Frankfurt is on track to reach 1.5 million parts shipped by year-end.

To further support customers in key regions, Bombardier also operates four regional depots in Singapore, Hong Kong, Dubai and San Luis Obispo, California.