Bombardier Business Aircraft has announced the establishment of five
new line maintenance stations across Europe.
The
facilities provide line maintenance support to Bombardier Business
Aircraft customers in Europe, complementing the tip-to-tail heavy
maintenance services provided by Bombardier's Service and Support
Network in the region and worldwide.
"This expansion is an integral part
of our overall strategy to enhance OEM support for our European
operators, including the opening of our brand new heavy maintenance
facility at London Biggin Hill Airport," said
Jean-Christophe Gallagher,
Vice-President and General Manager, Customer Experience, Bombardier
Business Aircraft. "As a part of our commitment to offering an
exceptional customer experience, we are delighted to continue to
offer our customers expanded support, more resources and increased
flexibility closer to their base of operations."
The
facilities are located in Linz, Austria; Nice and Cannes, France;
and Milan and Olbia, Italy and provide scheduled line maintenance
along with unscheduled and AOG maintenance support for Bombardier
Learjet, Challenger and Global aircraft in the Europe region. The
five stations are connected to Bombardier Business Aircraft's 24/7
Customer Response Centre, as well as Bombardier Business Aircraft's
Customer Support Team.
The
line maintenance facilities join Bombardier Business Aircraft's
award-winning network of nine service centers and a total of 17
Customer Response Team mobile units worldwide, all equipped to
support Bombardier Learjet, Challenger and Global business aircraft.
The network's approximately 1,000 dedicated technicians have
completed some 45,000 maintenance events to date, and share best
practices to provide industry-leading maintenance and care.
Bombardier Business Aircraft customers also have access to a broad
network of nearly 50 Authorized Service Facilities around the world. |