Jet Aviation's entire network of FBO
facilities across EMEA and Asia has received registration to the IS-BAH Standard
(International Standard for Business Aircraft Handling) from the International
Business Aviation Council (IBAC).
The company operates 11 FBO facilities in EMEA
and Asia, all of which operate under one unified safety and quality management
system.
The IS-BAH Standard was developed by the
International Business Aviation Council (IBAC) and the National Air
Transportation Association (NATA) and launched at EBACE 2014. It is based around
a safety management system that models the structure and format of the standard
for Business Aircraft Operators (IS-BAO). IS-BAH establishes criteria to ensure
handling systems, processes and practices meet rigorous safety and security
standards.
AeroEx, an independent auditor authorized by
IBAC, recently confirmed that all 11 facilities within Jet Aviation’s FBO
network across EMEA and Asia comply with IS-BAH registration requirements,
firmly establishing the company’s leading role in the industry regarding safety
and quality standards. Jet Aviation’s FBO facilities in EMEA and Asia are
located in Geneva and Zurich in Switzerland; Berlin, Dusseldorf and Munich in
Germany; Vienna, Austria; Dubai, United Arab Emirates; Jeddah, Medina and Riyadh
in Saudi Arabia; and Singapore.
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Jet Aviation celebrated its IS-BAH achievement
at MEBAA last month. |
"We are delighted to see our member list of
IS-BAH-registered companies expand,” said IBAC’s IS-BAH Program Director
Terry Yeomans.
"By ensuring registered ground handling organizations are conducting their
operations under a set of standardized best practices, IS-BAH registration helps
raise the industry’s safety standards while offering assurance to aircraft
owners and operators that they are in good hands.”
Jet Aviation’s Safety and Quality Manager for
FBOs in the region, Daniel Brechbühl,
said the registration process was challenging, but also gratifying. "Our first
priority is to ensure our clients arrive safely at their destinations while
providing premium service throughout their travels. Continuous improvement is a
priority at Jet Aviation and our FBO facilities have been working closely
together to standardize our handling processes since the IS-BAH registration
program was introduced two years ago. These IS-BAH designations show that we
stand behind that commitment. I’m particularly pleased to note the significance
of 11 registrations within one company compared to the industry."
Senior Vice President and General Manager of
Jet Aviation’s MRO and FBO operations in EMEA and Asia,
Stefan Benz,
added he was very proud of the company’s FBO teams of professionals, who
consistently proved their ability to respond to customer and regulatory
requirements. "These designations demonstrate our ability to continually improve
our processes, with a constant view to meeting the needs of our customers to the
highest quality standards,” said Benz. “This outstanding collective achievement
truly helps raise the safety bar for handling services in the industry."
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