FBO and maintenance services provider, Air Service Basel GmbH, has joined forces with leading business jet operator, Cat Aviation AG, to establish a new FBO at Zurich Airport under the brand of Cat Air Service AG. Operations will commence in November 2014.

Operating out of Zurich Airport’s General Aviation Center (GAC), Cat Air Service will provide all the services required to handle business aircrafts, passengers and crews.

Customers to and from Switzerland’s economic and financial center will benefit from expert aircraft handling and excellent customer care, as well as additional services in the area of maintenance thanks to the close ties to the parent companies. In addition to the general ground handling services, Cat Air Service provides lounges, limousine service and various concierge services for the passengers. Attention is paid to the well-being of the crew with a lounge area, dishwasher and coffee machine, free Wi- Fi, relaxation area with shower, satellite television and internet corner for flight planning all airside as well as many other amenities to bridge waiting time of the crew.

The parent companies ASB and CAT have paid a great deal of attention to the engagement of experienced people with the right customer service mindset able to take account of the different needs of passengers and crews. The fine grasp of quality and customer care will certainly boost the overall market offering of Business Aviation Handling at Zurich Airport.

“We are excited to introduce Cat Air Service as a new service provider at Zurich Airport and look forward to expand into other markets once opportunities arise”, says Robert Whitehead, CEO of Cat Air Service, whose long-standing experience in the FBO business is second to none.

Cat Air Service will be among the first companies initiating IS-BAH and as such a forerunner in the industry for the implementation of the new Safety Management System (SMS) toolkit developed under the lead of the International Business Aviation Council (IBAC). The SMS meets the ICAO Standards and Recommended Practices (SARPs) and the regulatory requirements of major aviation regulatory authorities.