ACC offers Global Standard for aviation catering excellence and safety

 

The launch has been announced of Aviation Catering Consultants (ACC), an international entity with offices in the United States and Europe, dedicated to educating, training and guiding the global aviation industry in all aspects of catering and food handling.

ACC has developed a Catering Safety Management System designed to reduce the risk in all aspects of catering handling from the food source, through the caterer, to the handler or FBO to the flight crew for service to the passenger. The enterprise is a partnership between Paula Kraft, President of Atlanta-based Tastefully Yours Catering and Monalisa Shaheen-Jones, formally of ASN (Aviation Services Network) and Rudy’s Inflight Catering.

Aviation Catering Consultants has worked internationally to select individuals whom the industry respects as specialists in their field. This elite group of hand selected seasoned industry professionals in varied fields of aviation have joined forces as one unit to offer a broad spectrum of professional expertise in aviation specific culinary fields, catering best practices, training for aviation caterers, as well as food safety management programs, aviation specific food packaging, on board soft skills service including flight attendant culinary training and FBO personnel training relating to food service and its role in the catering safety management system.

"We're delighted to roll out a new Aviation Catering Industry Global Standard for Excellence and Safety which will line up with the NBAA Standards of Excellence in Business Aviation (Seba) levels for training requirements of flight crews," said Ms. Kraft. "Our programs for caterers will include basic food science technology relating to aviation and food preparation; Nutrition concepts as applied to menus and recipes; training in world culinary cuisine concepts, techniques and ingredients; and aviation food portions and packaging."

ACC addresses the most critical catering related challenges, acts as catalysis for improvements, works in research and development to make improvements in our industry. With over 60 years of combined catering experience, the ACC partners identify various risk situations objectively from a safety point of view, analyze the facts, and offer alternatives for implementation.

"We will educate and offer guidance to the global aviation industry with regard to the catering and the flight attendant community by creating a global standard for food handling in aviation," continued Ms. Kraft. "The inclusion of European partners from the outset ensures that innovations in catering best practices, hygiene and food safety management will ensue simultaneously on both sides of the Atlantic. Our personal mission has always been to share knowledge, expertise, and experience, both good and bad, with the aviation community. Aviation catering is a science not taught in culinary school; it's a fusion of experience, experimentation, and feedback from flight crews. We feel it is vital that this information and knowledge be shared throughout the aviation industry."

Areas of expertise for which training is offered include:

Caterer Training Flight Attendant / Flight Tech Training FBO/Handler/Flight Department/Scheduler Training
Catering Safety Management Systems for general aviation Catering Safety Management Systems for general aviation Catering Safety Management Systems for general aviation
certified aviation-specific food safety training certified aviation-specific food safety training certified aviation specific food safety training
catering systems and procedures for general aviation catering menu planning / catering objectives ordering systems
general aviation caterers seeking constructive assistance mechanics of service kitchen auditing procedures
kitchen design for general aviation caterers working with the caterer security procedures
kitchen auditing procedures for general aviation kitchens international etiquette/ cultural awareness customer service training
training in world culinary cuisine concepts transitional training from commercial airlines to general aviation
catering security procedures transitional training from aircraft type to aircraft type
food science technology for general aviation catering training in world culinary cuisine concepts
aviation-specific training for food allergies, special restricted meals, Religious and holiday catering emergency and egress training
aviation-specific packaging equipment and galley supplies procurement specialists, aircraft outfitters including table top, linens and interior design

 

ACC will serve as a facilitator between the caterer and the flight department to determine packaging and galley supplies that are designed specifically for general aviation and made to “fit” within the unique galley restrictions. This will be a place to develop a set of new standards and then provide the training for caterers to better serve the aviation clients in a safe, secure manner.

"We expect to create a new level of excellence that the aviation passenger requires and expects. Aviation Catering Consultants will provide assistance to caterers having difficulty meeting the needs of their clients and a place to train in all the new technologies and in food trends along with cutting edge designs. We are combining the culinary training for flight crews together with that of caterers to bridge the gap we find in communication and crossing continents."

Aviation Catering Consultants Culinary Specialists will offer programs in Atlanta, Long Beach, California, Zurich and London and soon in other areas of the world for specialized programs.

"When you need an accurate and detailed answer on catering and food or service related topics, please contact us at:

  www.aviationcateringconsultants.com ; Paula@aviationcateringconsultants.com

or Monalisa@aviationcateringconsultants.com  

We will gladly direct you to the resource you need."

 

 

BlueSky Business Aviation News | 27th October 2011 | Issue #148
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BlueSky - your weekly business and executive aviation news - every Thursday
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